Terms of Service

Last updated: January 2024

1. Agreement to Terms

By accessing or using Softbounce, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.

2. Description of Service

Softbounce provides a feedback widget service that allows website owners to collect user feedback. The service includes:

  • Customizable feedback forms
  • Email notifications for feedback
  • Dashboard for managing feedback
  • Integration code for websites

3. Beta Version Notice

Softbounce is currently in Beta. Features may change, and there may be bugs or issues. Use at your own risk.

4. User Accounts

To use certain features, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities that occur under your account
  • Notifying us of any unauthorized use

5. Acceptable Use

You agree not to use Softbounce to:

  • Violate any laws or regulations
  • Collect sensitive personal information without consent
  • Spam or harass users
  • Interfere with or disrupt the service
  • Attempt to gain unauthorized access

6. Intellectual Property

The service and its original content, features, and functionality are owned by Softbounce and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. User Content

You retain ownership of feedback data collected through your widgets. By using our service, you grant us a limited license to process and store this data as necessary to provide the service.

8. Limitation of Liability

Softbounce shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

9. Disclaimer

The service is provided "as is" and "as available" without warranties of any kind, either express or implied.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service.

11. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms.

12. Governing Law

These Terms shall be governed by the laws of the Netherlands, without regard to its conflict of law provisions.

13. Contact Information

For questions about these Terms, please contact us at:

  • Email: legal@softbounce.com
  • Website: https://softbounce.com