Documentation

Getting Started

softbounce is designed to easily collect feedback from your users. Follow these steps to integrate softbounce into your web application:

1. Create an Account

Start by creating an account on softbounce. After registration, you'll get access to your personal dashboard where you can manage your apps.

2. Register Your App

Go to your dashboard and click “New App”. Give your app a name and description. You'll receive a unique App ID that you'll need for integration.

3. Integrate the SDK

Add the softbounce SDK to your website:

<script src="https://cdn.softbounce.com/sdk.js"></script>
<script>
  softbounce.init({
    appId: "YOUR_APP_ID"
  });
</script>

Features

Screenshot Capture

softbounce automatically takes a screenshot of the page when a user submits feedback. This gives you valuable context about where and when the feedback was given.

Offline Support

Feedback is stored locally when there is no internet connection and automatically synchronized once the connection is restored.

Dashboard

In the dashboard, you can view all feedback, filter, and update the status. You can also invite team members to work on feedback together.

API Reference

softbounce offers a comprehensive API for more advanced integrations. Check our API documentation for more information.