Everything You Need to Collect & Manage User Feedback

Softbounce provides a complete feedback solution with powerful features that help you understand your users better and build products they love.

Smart Feedback Forms

Create customizable feedback forms with ratings, text fields, categories, and more. Drag and drop to reorder elements.

  • Multiple rating types
  • Custom categories
  • Flexible text fields

Instant Email Notifications

Get notified immediately when users submit feedback. Never miss important user insights or critical issues.

  • Real-time notifications
  • Custom email addresses
  • Rich email formatting

One-Line Integration

Add our widget to your site with a single line of code. No complex setup or dependencies required.

  • Copy-paste integration
  • Framework agnostic
  • Lightweight script

Visual Feedback

Users can include screenshots to show exactly what they're referring to. Perfect for bug reports and UI feedback.

  • Automatic screenshots
  • Annotation tools
  • Privacy-friendly

Analytics Dashboard

Track feedback trends, response rates, and user satisfaction scores. Make data-driven decisions.

  • Response metrics
  • Trend analysis
  • Export capabilities

Brand Customization

Match your brand perfectly with custom colors, positioning, and styling options.

  • Custom colors
  • Position control
  • Spacing options

Privacy First

GDPR compliant with options to anonymize user data. You control what information is collected.

  • GDPR compliant
  • Data anonymization
  • User consent options

Smart Categorization

Organize feedback with custom categories. Filter and prioritize responses effectively.

  • Custom categories
  • Auto-tagging
  • Priority levels
Coming Soon

Team Collaboration

Share feedback with your team. Assign responses, add notes, and track resolution status.

  • Team access
  • Assignment system
  • Status tracking
Coming Soon

Multi-language Support

Collect feedback in multiple languages. Automatically detect user language preferences.

  • Auto-detection
  • Custom translations
  • RTL support
Coming Soon

Webhooks & API

Integrate with your existing tools. Send feedback to Slack, Discord, or your custom endpoints.

  • REST API
  • Webhook support
  • Third-party integrations
Coming Soon

Response Time Tracking

Monitor how quickly you respond to feedback. Set SLA targets and get alerts.

  • Response metrics
  • SLA monitoring
  • Alert system

Why Choose Softbounce?

See how Softbounce compares to traditional feedback methods

Traditional Forms

  • Complex setup required
  • No visual feedback
  • Limited customization
  • Separate management tools
Recommended

Softbounce

  • One-line integration
  • Screenshot support
  • Full brand control
  • Built-in dashboard

Enterprise Solutions

  • ~Expensive licensing
  • ~Complex implementation
  • ~Steep learning curve
  • ~Over-engineered features

Ready to Get Started?

Join the beta and start collecting valuable feedback from your users today. It takes less than 5 minutes to set up.